PRIVACY POLICY

Last updated: October 12, 2026

Hensley Carrasco, doing business as Hensley Studios ("Hensley Studios," "we," "us," or "our"), respects your privacy. This Privacy Policy explains what personal information we collect through hensleyc.com and the galleries, forms, booking features, and other services run through it (the "Website"), how we use and share it, and the choices you have.

This policy should be read together with our Cookie Policy.

1. Who we are and how to reach us

Hensley Carrasco, doing business as Hensley Studios Email: hensleyc08@gmail.com Website: hensleyc.com

2. Information we collect

Information you give us

Inquiries and bookings. When you use our contact form, book through our scheduling features, or email us, we collect your name, email address, the type of shoot you're interested in, your event date or date range, and anything you include in your message.
Newsletter sign-ups. If you opt in to newsletters or promotions, we collect your email address and your consent preference. Newsletters are sent through Pixieset.
Client galleries. If you are a client, we may collect your name, email address, and gallery access details. We also see activity in your gallery, such as when you view, download, favorite, like, or share photos.
Invoices and payments. If we send you an invoice, we collect the billing information needed to create it, such as your name, email address, and payment status. Payments are processed by our payment providers, and we do not store full payment card numbers ourselves.
Contracts and project details. If we work together, we may collect information needed to plan and deliver the shoot, such as names, contact details, locations, schedules, and preferences. If we use a contract or model release, it will contain the information you provide in it.
Store orders (when available). If we begin offering prints, digital downloads, or stock through the Website, we will collect order details such as your name, email, shipping address, and what you purchased.

Information collected automatically

When you visit the Website, we and our service providers may automatically collect:

Device, browser, and operating system information
IP address and approximate location
Pages viewed, links clicked, time on site, and the website you came from
Cookie identifiers and similar technologies

We collect this through cookies, pixels, and similar technologies. See our Cookie Policy for details and for how to control them.

Photographs

Photographs we take of people at shoots and events are not "collected through the Website," and how we use them is governed by the agreement or release for that shoot. This policy covers personal information related to the Website itself.

3. How we use your information

We use personal information to:

Respond to inquiries, provide quotes, and book and deliver services
Operate client galleries and deliver photos, downloads, and (when available) prints
Send invoices, process payments, and send service-related messages such as booking confirmations and gallery notifications
Send newsletters and promotions, only if you opted in. You can unsubscribe at any time.
Understand how the Website is used and improve its content and performance
Measure activity on the Website and our marketing
Keep the Website secure and prevent fraud or abuse
Comply with legal obligations, keep business records, and resolve disputes

4. How we share information

We do not sell your personal information for money. We share it only as described below.

Service providers. These companies help us run the Website and our business, and they may process your information on our behalf:
Pixieset, which hosts our Website, forms, booking features, client galleries, newsletters, and (when available) store
Google, for Google Analytics 4
Meta Platforms, for Meta Pixel
Novo, which we use to send invoices and receive payments
Payment processors, which will handle payments if we open a store
Analytics and advertising tools. We do not currently run paid advertising or retargeting campaigns. We use Meta Pixel to measure activity on the Website, and we may use it for advertising in the future. Meta and Google may collect information about your activity on our Website and use it for their own purposes under their own privacy policies. Some state laws consider this "sharing" for advertising purposes or a "sale." You can opt out through our cookie preferences and the browser signals described below.
Gallery sharing. Galleries and favorites can be shared. Anyone who receives a gallery link or share from you or from us may be able to view, and depending on gallery settings, download the photos in it.
Legal and safety reasons. We may disclose information if required by law, subpoena, or legal process, or to protect our rights, safety, or property, or those of others.
Business transfers. If our business is sold or reorganized, personal information may be transferred as part of that transaction.
With your direction. We share information when you ask us to.

5. Cookies and tracking

We use cookies and similar technologies, including Google Analytics 4 and Meta Pixel, as described in our Cookie Policy. You can accept, decline, or manage optional cookies through our cookie preferences tool, and you can change your choices at any time.

We honor Global Privacy Control signals where required by law. Because there is no universal standard for "Do Not Track," the Website may not respond to every such signal.

6. How long we keep information

We keep personal information only as long as we need it for the purposes above, unless the law requires or permits longer.

Inquiries that don't lead to a booking: up to 2 years
Client, invoice, and order records: up to 7 years, for tax and accounting purposes
Gallery activity (views, downloads, favorites, likes, and shares): while the gallery is active, and up to 1 year after it expires or is removed
Newsletter subscribers: until you unsubscribe
Analytics data: up to 14 months, according to our analytics settings

You can ask us to delete your information earlier, subject to the exceptions in Section 8.

7. Security

We use reasonable safeguards to protect personal information, including the security features of our hosting platform, Pixieset. No online system is completely secure, so we cannot guarantee absolute security.

8. Your choices and rights

Depending on where you live, you may have the right to:

Know what personal information we hold about you and receive a copy
Correct inaccurate information
Delete your information, subject to legal exceptions, such as records we must keep for tax purposes
Opt out of the sale or sharing of personal information and of targeted advertising
Withdraw consent you previously gave
Not be discriminated against for exercising your rights

To make a request, email hensleyc08@gmail.com. We may need to verify your identity first. We will respond within the time required by law. If we deny a request and your state gives you the right to appeal, you can reply to our response to ask us to reconsider it.

You can also:

Unsubscribe from marketing emails using the link in any email, or by emailing us.
Manage cookies through our cookie preferences tool or your browser settings.
Opt out of Meta advertising through your Meta ad settings, and of Google Analytics through Google's opt-out browser add-on.

If you are in the EU or UK: you may also have the right to restrict or object to processing, to data portability, and to lodge a complaint with your local data protection authority. Where we rely on consent, you may withdraw it at any time. We process information to perform our services (contract), with your consent (for optional cookies and marketing), for our legitimate interests (such as running and securing the Website), and to meet legal obligations.

9. Children's privacy

The Website is not directed to children under 13, and we do not knowingly collect their personal information through it. If you believe a child has given us personal information, contact us and we will delete it. Photographs of minors at shoots are arranged with a parent or guardian.

10. Third-party links and services

The Website links to other sites and platforms, such as Instagram, Facebook, YouTube, LinkedIn, and stock photo marketplaces. We don't control their privacy practices, so please review their policies.

11. International data transfers

We and our service providers, including Pixieset, Google, and Meta, may process information in the United States and other countries, whose privacy laws may differ from those where you live. Where required, we rely on appropriate safeguards for these transfers.

12. Changes to this policy

We may update this Privacy Policy from time to time, for example when we open a store or begin running paid advertising. When we do, we will change the "Last updated" date above, and where required we will give additional notice or ask for your consent again.

13. Contact us

Questions about this policy or requests about your personal information: